After your order is placed, there is a processing time of 24-48 business hours. Once your order ships, a confirmation email will be sent to you to with detailed tracking information. You can also find your shipping details by logging into your account or following your confirmation email chain sent from Sincerely Trish Boutique. Please note that while we don't foresee any delays after the parcel has shipped, these events may occur. Please contact us in the event our carrier is delayed, and we will be happy to help locate the parcel for you.
* During sales and events, processing time can take an additional 3-5 business days.
What is the estimated delivery time?
Delivery times are influenced by product availability, geographic location of the product in inventory, your shipping destination and the courier partner's time-to-deliver in your location
How much does delivery cost?
Delivery charge varies with the product you are purchasing. We incur relatively higher shipping costs on low value items. In such cases, charging a nominal delivery charge helps to offset logistics costs.
What happens if I am out when delivery is attempted?
If your order requires signature, it will be delivered to the delivery address you have provided to us. If you weren’t available when the courier partner knocked at your door, two additional delivery attempts will follow on successive days.
When will the deliveries take place?
Our courier partner will try to deliver between 9:00 and 18:00. If you cannot be there at a certain hour, try to see if someone else can be at the delivery address to accept the parcel on your behalf.
How will I be notified about my order?
If you have successfully placed an order with us, we will keep you notified at different stages of the journey of your order. An e-mail or SMS will be sent once you've successfully placed your order. We'll also let you know as soon as the seller ships the item(s) to you along with the tracking number(s) for your shipment(s).
How will the packaging look like in case of a door delivery?
We ensure highest standards of packaging norms and deliver all our products in highly standardized Shipping Bags/Boxes which will enable there are no damages while handling your items.